Queue Management is a smart online tool that allows retailers to gain real time information on the status of queues allowing them to take automated real time actions to minimise customer waiting times and enhance customer experience.
Retailers are facing strong competition on the high street to maintain and grow revenue and market share. Their online stores have been able to provide many metrics to better understand customers and improve sales – now retailers are looking to gain similar metrics from traditional high street stores to help them to compete more effectively.
All aspects of the retailer are being challenged to add value above and beyond the areas they are responsible for and Loss Prevention can be vital in providing key customer insights to the business from traditional surveillance systems.
AUTOMATED ALERTS TO NOTIFY STAFF
OPTIMISE STAFFING LEVELS
BETTER MANAGE SPIKES
IMPROVE PRE-PLANNED RESOURCES
Implementing MORPHEAN QUEUE MANAGEMENT solution allows retailers to automate queue management without human intervention in order to minimise queues and provide the best customer experience possible and maximise sales.
HOW IT WORKS
OTHER USE CASES
By staying in close contact with the end-users of our solution, we deliver meaningful features in order to answer the needs and fix the specific issues they are facing in their own field in terms of video surveillance, business intelligence and the online management of them